A. For convenience, please communicate with the seller to replace the goods within the warranty period firstly.
B.the USA users can also contact with our warranty center to fix your warranty problems
SMOK Warranty Service
DX Returns Center,
370 Turnbull Canyon Rd.,
Unit C,
City of Industry,
CA 91745
Email address: support.us@smoktech.com,for more details,please check the informations in the bottom of this page:https://www.smoktech.com/support